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Combating counterfeiting of Coach product is an important objective for Coach.
The counterfeiters illegally profit at the expense of Coach and affect the entire economy through lost revenues and taxes. In
addition, counterfeiters do not typically honor safety and environmental regulations, namely child labor and anti-sweatshop laws.
Without a doubt, the high quality and workmanship embodied in genuine Coach product is not duplicated in the counterfeit product;
counterfeit quality is typically poor.
Coach DOES NOT offer its merchandise for sale through individuals, street vendors, unauthorized retail locations, internet
auctions, or at house parties. The ONLY avenues in which Coach offers its merchandise for sale is via: 1) Coach Stores; 2) Coach
Factory Stores; 3) Direct Coach Catalog Sales; 4) Authorized Department Stores; 5) authorized specialty stores; 6) limited duty
free locations; 7) corporate accounts; and 8) our website, www.coach.com. If you purchase a Coach item from an unauthorized
source, such as an internet auction, Coach is not required to offer a determination regarding the item's authenticity. Also,
Coach will not provide specific tips on how to determine if an item is counterfeit. As you can understand, counterfeiters could
use this information to the detriment of Coach. The only way to guarantee the authenticity of a Coach item is to purchase it via
the avenues listed above.
To report counterfeiters, please call the counterfeit hotline at (800) 396-1807 or e-mail the information requested below to
to Counterfeits@coach.com. If you wish, you may remain anonymous. Please find
below a list of the information that will assist Coach in taking action:
- Where is the location?
- What kind of location is it (i.e. retail, street vendor, flea market, internet, factory, etc.)? If you are reporting an
internet auction seller, please provide the seller name and/or item number of the item at issue.
- What quantities and styles are being sold?
- Are counterfeits of any other companies present? If so, which companies?
- Do the items bear any Coach trademarks (Coach name, logo, beaded chain and hangtag, Signature C), or are they confusingly
similar to our designs and/or trademarks?
Please be assured that every lead is a priority and investigated as soon as possible. Your assistance is greatly appreciated and
sends a strong message to counterfeiters that their illegal activity will not be tolerated. And remember, if the deal seems too
good to be true, it probably is.
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