Rated 4 out of 5 by jnetafin best bag ever I have had my Willis bag for 30 years at least, when it first came out. i love it. still use it. especially when i go to NYC. its great to sling around your shoulder and keep it close at hand.i also use it when i go motorcycle riding with my hubby. May 10, 2013
Rated 5 out of 5 by Yonique Best Bag Ever! I have had my Willis Bag for 10 years and it still looks as good as it did the day I walked out of the store with it. It have no scratches and never needs cleaning, maybe that's because it's black. Occasionally I will clean the brass and it shiny and new again. It's the one bag I own that I get compliments on time and time again even 10 years later. March 12, 2013
Rated 3 out of 5 by Felicia Received three poor bags before I got a nice one I was hesitant to buy an expensive coach purse but decided to do it because I heard all about the great quality and service. Boy was I disappointed. After receiving the first bag, the flap was lopsided and there were black spots on it. They sent me a new bag that "got lost in the mail" and overnighted me a new one. This next one looked like a used return: all four edges were scuffed, the brass turn-lock was scratched, seams were coming undone on the strap, and there were scratch marks on the backside of the bag. I was ready to give up -- definitely not worth the money. Finally they sent ANOTHER one and it looks okay. Cant say Ill EVER EVER order from Coach again. And definitely wont recommend it after the hassle i went through. January 15, 2013
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