Contacting Coach’s Board of Directors re
Accounting and Legal Matters

To report complaints or concerns about Coach’s accounting, internal accounting controls, auditing or legal matters directly to Coach’s Board of Directors and/or Audit Committee, please call the following phone number, which is manned by an independent service taking confidential messages on behalf of Coach:

1-866-262-2461

Complaints or concerns relating to Coach’s accounting, internal accounting controls or auditing matters will be referred to Coach’s Audit Committee. Other legal or ethical concerns will be referred to the Lead Outside Director of Coach’s Board.

  • You may report your concerns anonymously or confidentially.
  • The operator will provide you with a case number and request to make an appointment for a follow-up conversation. This will provide an opportunity for the Board to ask questions or to deliver a response back to you but will not reveal your identity if you wish to remain anonymous.
  • If you are willing to be contacted directly by Coach’s Board or management instead of remaining anonymous, please provide the operator with your name and contact information.

    • Please do not use this number to discuss any matters other than those described above. Other matters will not be referred to our Board of Directors but may be shared with Coach as follows:

  • For matters relating to Customer Service or other issues not described below, please call our Customer Service team at 1-800-444-3611 (Monday-Friday, 8 a.m. – 8 p.m. ET) or send e-mail to Customer Service at DirectorConsumerService@coach.com.
  • For matters relating to counterfeit Coach products, please call the Coach anti-counterfeiting hotline at 1-800-396-1807 or e-mail your information to Counterfeits@coach.com.
  • For matters relating to Coach’s Global Business Integrity Program, please call the Global Business Standards Hotline at 1-800-396-1807.