We are committed to answering questions and addressing comments in a timely fashion. For the quickest reply, please complete the form below, or call us about any issues regarding an order/shipment, returns, repairs, products, or our website. If you would prefer to order by phone or fax, the numbers are listed below.

  • Orders by Phone: 1-888-262-6224
  • Orders by Fax: 1-800-553-1422
  • Or write to our Customer Service Center at:
    C O A C H Consumer Service
    One Coach Way
    Jacksonville, FL 32218
  • 1-800-444-3611
    M-F 8am - 11pm EST
    Sat 9am - 7pm EST
    SUN 11am - 7pm EST

* You may call Coach at any time to place an order or for product inquiries.