Product Care

Where can I find Coach Care Products?
Coach care products are available in Coach Retail locations and online. Please click here to find Coach cleaners and moisturizers.

How do I clean my Coach product?
We make our products with various types of fabrics and leathers. The smooth leather can be cleaned with our Coach Cleaner and Moisturizer Set. The signature jacquard fabric can be cleaned with our Coach Signature Fabric Cleaner. We do not suggest the cleaners or moisturizer be used on ink, grease or oil stains. We offer a brush and eraser to clean our Nubuc products.

Sig C Fabric Cleaner:
Directions:

Apply a small amount of cleaner to a clean soft white cloth and rub in gentle circular motions. Wipe away excess with a clean white dampened cloth. Blot dry with a clean white cloth and allow to air dry completely before reuse. For best results, use product sparingly and blot dry completely after cleaning to minimize wetting the surface and to reduce the likelihood of leaving rings.

The Sig C Fabric Cleaner can be used for the following collections, which are crafted in signature jacquard fabric that has been specially treated to be water and stain repellant:
Classic Signature
Mini Signature
Optic Signature
Graphic Signature
Signature Stripe
****includes footwear styles made of above signature fabrications

Leather Cleaner:
Directions:

To remove dirt, apply a small amount with a clean, soft cloth using circular strokes. Wipe off residue and let dry for 30 minutes. We recommend using Coach Leather Moisturizer after cleaning to enhance the luster.

To be used on the following collections:
Soho Buck Leather
Soho Vintage Leather
Legacy Buck Leather
Hamptons Buck Leather
Polished Calf Leather
English Bridle Leather

Leather Moisturizer:
Directions:

To remove dirt and condition after cleaning, apply evenly with a clean, soft cloth using circular strokes. Wipe off residue and buff gently to produce a natural luster. We recommend using Coach Leather Cleaner before moisturizing.

To be used on the following collections:
Soho Buck Leather
Soho Vintage Leather
Soho Retro Treated Leather
Legacy Buck Leather
Hamptons Buck Leather
Polished Calf Leather
English Bridle Leather

Suedes:
For suede styles, please follow the directions in the suede care kit that is included with each bag.
Hamptons Suede
Hamptons Mosaic
Soho Suede
Chelsea Nubuc

Although the following Coach collections are treated to be water and stain repellant, mild soap and water can be used on the following collections (Coach cleaners can not be used):
Hamptons Weekend Scarf Print
Hamptons Weekend Patchwork
Hamptons Weekend Solid
Hamptons Weekend Scribble C
Chelsea pony hair
Chelsea metallic
Patent Leather
Soho Twill
Weekend Denim
Quilted C
Metro
Signature Patchwork
Vintage Sig Tie Dye
Legacy Cotton
Legacy Straw
Beach Stripe
Soft Pebble
Hamptons Pebbled Leather
Chelsea Pebbled Leather

Coach Jewelry
To preserve the finish on your sterling silver or fashion jewelry, always store it in a Coach jewelry pouch. Always remove your jewelry before swimming, showering or bathing or cleaning with household chemicals, especially ones containing bleach or ammonia. Be sure to apply hairspray, creams, makeup and fragrance prior to putting on your jewelry.

How to Care for Sterling Silver
Clean sterling silver items with a silver polishing cloth for the best shine, or use a soft, pure-cotton cloth. To minimize oxidation, store sterling silver in a Coach anti-tarnish felt pouch and avoid exposure to the most common tarnish-causing elements: humidity, salt, wool, rubber bands, oils on your hands and sulfur in the air (often found in urban pollution). Wipe items clean after wearing before returning them to their pouch.

Sterling silver items worn continually will develop a patina—a warm glow with darker areas—as a result of contact with the air and oils in the skin. If you prefer a bright and shiny finish, use polish or a Coach polishing cloth to restore the original shine.

How to Care for Fashion Jewelry
Coach fashion jewelry is plated with gold, palladium and other precious-metal finishes. To keep plated jewelry shiny, wipe it clean frequently with a soft cloth and store it in a Coach felt pouch. Fasten bracelet and necklace clasps before storing to prevent tangling.

To protect the plated finishes, clean them only with a soft cloth. Do not polish them with any type of jewelry cleaner or use treated cloths, cleaning solutions or solvents. Never let plated jewelry come in contact with abrasive creams, toothpaste, brushes, paper towels or tissue paper, as these can scratch the finish.

Do not expose leather jewelry to water or any form of moisture, and always make sure your plated jewelry is dry prior to storing—moisture leads to tarnish.

Men’s Collections:
Coach cleaners and moisturizers are NOT recommended on the following Collections:
Dress Calf
Water Buffalo
(*Ink marks or grease stains should be left untreated-most will eventually blend into the darker leathers. Scratches or scuffs can be removed simply by rubbing them with your fingertips until the natural oils in your hand cause the marks to disappear.)
Boarskin
(*Boarskin can be kept clean with a dry, soft cloth.)
Corsica Canvas

Can I send my bag to Coach for cleaning?
Unfortunately, we do not offer a cleaning or refurbishing service. We do offer a Coach Leather Cleaner, Signature C Fabric Cleaner and Moisturizer Set for our Classic Collection.

How can I clean my Coach shoes?
Coach Signature Fabric Cleaner can be used to safely spot clean footwear made of Signature Jacquard Fabric.

The following leathers can be wiped clean with a dry cloth. To maintain suppleness and a clear complexion of the leather, use a wax based polish, mink oil or bees wax. If applying shoe cream, apply to leather using circular strokes:
Calfskin
Nappa
Babycalf
Waxy Leather
Natural Grain
Spazzalato
High Polish Calf
(*use small amounts of Meltonian Wax, if necessary)
Burnished pull-up Calf
Metallic Leather/Calf
(*To add luster, lightly apply shoe cream with a soft cloth and gently brush leather surface. Excessive rubbing or polishing will damage metallic surface. Metallic leathers are volatile to scuffs and abrasion during wear.)
Buffalo and Vachetta
(*Any application of cream or polish will change leather color. These leathers are naturally tanned so the color may darken from daily wear and exposure)
Printed Python
Wool/Grosgrain Ribbon

The following fabrications can also be treated with a damp cloth:
Brushed Kidskin
Textured Calf
Mesh
Patchwork
Patent Leather
Rubber
Cotton Sateen
Textured Metallic
Canvas
Olimpic Leather
Riflesso Leather
Crinkle Patent Leather


Coach Suede Cleaning
Brush gently with a soft suede brush to remove stains or marks. For stubborn stains, use a suede eraser first, then brush gently with a suede brush. These directions are applicable for the following fabrications:
Nubuc
Suede
Kid Suede

Although the following Coach collections are treated to be water and stain repellant, mild soap and water can be used on the following fabrications:
Quilted Signature C
Webbing

A soft bristle brush can be used on the following. Treat with Scotchguard if weather-proofing is desired:
Hamptons Twill

How can I clean my COACH sunglasses?
Rinse with warm water to remove dust particles. Use non-moisturized liquid soap to clean sunwear. Dry with a maxi-velvet cleaning cloth.