Navigation

Store pickup information

Please wait to receive the Coach Pickup Email before arriving at your selected Coach store. The Pickup Email will be sent when your order is ready, usually within 3 hours of this email (during store hours). For orders placed while the store is closed, you can expect the Pickup Email within 3 hours from the store reopen time.
Please wait to receive the Coach Pickup Email before arriving at your selected Coach store.

  • Driver's license or state/government issued photo ID
  • Credit card or gift card used for purchase
  • A copy of this email (optional)
    To avoid order cancellation, please pick up your order within 48 hours.
    Only the individual named on the credit card can pick up the order.