You’re not limited to coach.com. Visit our stores, or discover more
ways to shop Coach from the comfort of home.
Contact your store to book a one-on-one for gifting guidance,
styling advice, or to explore our latest arrivals. (And remember:
you can schedule an in-store appointment, too.)
In case you need help accessorizing—or just want to chat.
Text Monday through Friday, 11am–9pm EST, at
(We’ll get back to you soon!)
Choose “PICK UP IN STORE” (if available) before adding a
style to your cart and checking out on coach.com.
You’ll receive an email when your order is ready. Once you do,
please pick it up within 72 hours, bringing your ID and original
form of payment. We’ll even hand it to you outside the store if
you call to schedule it in advance.
Here’s what we’re (still) doing to keep
you safe while you shop in person.
Limiting in-store capacity,
so you have space when you shop.
Texting you when it’s your turn to shop at select stores. Share your phone number with an associate to join the virtual queue.
Requesting that non-vaccinated guests wear a mask over their nose and mouth while inside.
Maintaining a social distance of at least six feet. (We’ll give you plenty of breathing room.)
Accepting contactless forms of payment, like pay-by-link and
Monitoring our employees’ health, for everyone’s safety and comfort.