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Product Care

Coach care products are available in Coach Retail locations and online. Please click here to find Coach cleaners and moisturizers.

To preserve the finish on your sterling silver or fashion jewelry, always store it in a Coach jewelry pouch. Always remove your jewelry before swimming, showering or bathing or cleaning with household chemicals, especially ones containing bleach or ammonia. Be sure to apply hairspray, creams, makeup and fragrance prior to putting on your jewelry.

Clean sterling silver items with a silver polishing cloth for the best shine, or use a soft, pure-cotton cloth. To minimize oxidation, store sterling silver in a Coach anti-tarnish felt pouch and avoid exposure to the most common tarnish-causing elements: humidity, salt, wool, rubber bands, oils on your hands and sulfur in the air (often found in urban pollution). Wipe items clean after wearing before returning them to their pouch.

Sterling silver items worn continually will develop a patina—a warm glow with darker areas—as a result of contact with the air and oils in the skin. If you prefer a bright and shiny finish, use polish or a Coach polishing cloth to restore the original shine.
Coach fashion jewelry is plated with gold, palladium and other precious-metal finishes. To keep plated jewelry shiny, wipe it clean frequently with a soft cloth and store it in a Coach felt pouch. Fasten bracelet and necklace clasps before storing to prevent tangling.

To protect the plated finishes, clean them only with a soft cloth. Do not polish them with any type of jewelry cleaner or use treated cloths, cleaning solutions or solvents. Never let plated jewelry come in contact with abrasive creams, toothpaste, brushes, paper towels or tissue paper, as these can scratch the finish.

Do not expose leather jewelry to water or any form of moisture, and always make sure your plated jewelry is dry prior to storing—moisture leads to tarnish.
Rinse with warm water to remove dust particles. Use non-moisturized liquid soap to clean sunwear. Dry with a maxi-velvet cleaning cloth.
We make our products with various types of fabrics and leathers. Leather can be cleaned and restored with our Coach Cleaner and Moisturizer Set. The signature jacquard fabric can be cleaned with our Coach Signature Fabric Cleaner. We do not suggest the cleaners or moisturizer be used on ink, grease or oil stains. We offer a brush and eraser to clean our suede and Nubuck products.

Sig C Fabric Cleaner:
Apply a small amount of cleaner to a clean soft white cloth and rub in gentle circular motions. Wipe away excess with a clean white dampened cloth. Blot dry with a clean white cloth and allow to air dry completely before reuse. For best results, use product sparingly and blot dry completely after cleaning to minimize wetting the surface and to reduce the likelihood of leaving rings. Please use the Sig C Fabric Cleaner as directed by the care card.

Leather Cleaner:
To remove dirt, apply a small amount with a clean, soft cloth using circular strokes. Wipe off residue and let dry for 30 minutes. We recommend using Coach Leather Moisturizer after cleaning to enhance the luster. Please use the Coach Leather Cleaner as directed by the care card.

Leather Moisturizer:
To remove dirt and condition after cleaning, apply evenly with a clean, soft cloth using circular strokes. Wipe off residue and buff gently to produce a natural luster. Please use the Coach Leather Moisturizer as directed by the care card.
Coach Retail Stores offer complimentary Coach Product Care Services. Customers may have their bag cleaned while they wait (if an associate is available), drop off their bag to be cleaned or pre-book an appointment for a cleaning by calling their nearest store.

(Coach Outlet stores do not offer this service. Customers can purchase basic Coach cleaning products such as leather/fabric cleaner and moisturizer.)
Inventory may still be available after an item has been discontinued. Please call 1-888-262-6224 to check the availability.
Yes! We have many refills for the various leather planners in our collection. Please look at our online refill selection.



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