Customer Care
Gift Services
Extended holiday returns start now (so you can get a stress-free head start on the season). All purchases made between Wednesday, November 1 2023 through Sunday, December 16, 2023 can be returned through Monday, January 15, 2024.
Gift Cards
The gift of Coach+ the gift of choice.
Gift Boxes & Messaging
Our complimentary gift boxes include a bow and card—all wrapped up and ready to give. Request yours at checkout with any purchase.
Complimentary Monogramming
Choose from over 100 motifs, letters and numbers. It's the perfect way to make your gift extra-special—and it's free.
Coach Create
Customization
Our craftsmen can embellish, rivet, or digitally print your designs.
In-store Pickup
Free and fast. Buy online, and three hours later, pick up your items at the store of your choice (and don't forget to add gift wrap—it's on us).