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COACH CARES  /  Product Repair

How do I repair my
Coach bag?


All of our bags are crafted to last. We know that things happen, though, and sometimes bags need repair. The good news is: we have our very own Coach Repair Workshop staffed by expert craftspeople who love your bags as much as you do.

So, don’t ditch it, repair it—it’s another small thing we can do to keep bags out of landfill and reduce our impact on the planet.
To submit your bag or accessory for repair:
Bring it to any Coach Retail store, or send your bag to our Coach Repair Workshop yourself via an insured, trackable service like UPS or FedEx to:

COACH
Attn: Customer Service
410 Commerce Blvd.
Carlstadt, NJ 07072


Please include a note with your address, phone number, email address and requested repair. You can also use the Warranty Service Request Form, which you can print and send with your item.

For common questions about repairs you can do at home, watch our YouTube series with Debi the Restorer:

How to Repair Your Coach Hangtag

What Tools You Need to Repair Your Coach Bag
Coach at your service.

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Choose from over 100 motifs, letters
and numbers. Why not? It’s free.

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Our craftsmen can embellish, rivet,
or digitally print your design.

EXPLORE

All repairs are handled with care
by our Coach Repair Workshop.

REPAIR SERVICES

Complimentary gift wrap,
monogramming, GiftNow and more.

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Questions? Ask away.
We love hearing from you.

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